MINI of Monrovia
1425 S Mountain Ave, Monrovia CA 91016 • Sales Department: (626) 256-4096 • Service: (877) 269-9620
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   5.0
      –   Danielle R., San Dimas, CA May 13, 2013
  •   5.0
      –   Liezl F., Cypress, CA May 13, 2013
  •   5.0
      –   Melissa S., , CA May 11, 2013
  •   4.5
      –   Jerry L., Rosemead, CA May 11, 2013
  •   5.0
      –   Brandon N., Los Angeles, CA May 10, 2013
  •   5.0
      –   ., Burbank, CA May 9, 2013
  •   5.0
      –   Jennifer T., El Monte, CA May 9, 2013
  •   5.0
    "best experience at a dealership ever...Vehicle was delivered to my house and all!!"   –   MINI Owner, Corona, CA May 9, 2013
  •   5.0
      –   Brandon M., Upland, CA May 8, 2013
  •   5.0
      –   Ashley C., Altadena, CA May 7, 2013
  •   5.0
    "I would like to recognize "Yahia Z" for his excellent customer service."   –   Miguel S., Rowland Heights, CA May 7, 2013
  •   5.0
      –   Kathryn B., Duarte, CA May 6, 2013
  •   4.5
      –   Julio D., Pasadena, CA May 6, 2013
  •   5.0
      –   Suzette A., Azusa, CA May 6, 2013
  •   5.0
      –   Weichien C., Rowland Heights, CA May 5, 2013
  •   5.0
      –   Jennifer C., Hacienda Heights, CA May 4, 2013
  •   5.0
      –   Victor Q., Temple City, CA May 4, 2013
  •   5.0
    "My whole experience with my purchase was exceptional."   –   Yesenia S., Tarzana, CA May 2, 2013
  •   5.0
    "And there was an amazing taco lunch served, with free waters and cokes (which was very much appreciated as we were there through lunch and it was especially HOT in Monrovia, CA)"   –   Do W., Arcadia, CA May 1, 2013
  •   5.0
    "Chris and Jeremy and Frank were my A team! As a woman going into the car buying process solo it can really be daunting. But with these guys it was never an issue. They made me feel secure and happy the entire time. I evenleft some things in my last car and Chris called to let me know."   –   Melissa G., North Hollywood, CA Apr 30, 2013
  •   5.0
      –   Yaping H., San Gabriel, CA Apr 30, 2013
  •   5.0
    "I love my convertible!!"   –   Lisa M., La Mirada, CA Apr 28, 2013
  •   5.0
      –   Melissa S., Pasadena, CA Apr 28, 2013
  •   5.0
      –   MINI Owner, Rancho Cucamonga, CA Apr 24, 2013
  •   5.0
      –   Jin A., La Crescenta, CA Apr 24, 2013
  •   5.0
    "CHRIS H. WAS EXTREMELY NICE."   –   Arlene H., Burbank, CA Apr 22, 2013
  •   5.0
      –   Victoria S., Fontana, CA Apr 20, 2013
  •   5.0
      –   Yin W., Arcadia, CA Apr 19, 2013
  •   5.0
      –   Myoung K., Los Angeles, CA Apr 19, 2013
  •   5.0
      –   Samuel W., TARZANA, CA Apr 15, 2013
  •   5.0
      –   Dennis W., Arcadia, CA Apr 15, 2013
  •   5.0
      –   Laura S., Playa Vista, CA Apr 12, 2013
  •   5.0
      –   Victor R., Monrovia, CA Apr 9, 2013
  •   5.0
      –   Yuqing A., Walnut, CA Apr 8, 2013
  •   5.0
      –   Lilit A., Glendale, CA Apr 8, 2013
  •   4.5
      –   Elizabeth G., Altadena, CA Apr 8, 2013
  •   4.5
      –   Michael L., Alhambra, CA Apr 8, 2013
  •   5.0
      –   Dan A., El Monte, CA Apr 8, 2013
  •   5.0
      –   Ann E., Covina, CA Apr 7, 2013
  •   5.0
      –   Claudia S., La Puente, CA Mar 31, 2013
  •   5.0
    "George El Rai took took time to explain all my purchase and trade in options. I never felt rushed and he treated me like a friend."   –   Scott S., San Diego, CA Mar 31, 2013
  •   5.0
      –   Peter Y., Rowland Heights, CA Mar 29, 2013
  •   5.0
      –   Elizabeth H., Glendora, CA Mar 27, 2013
  •   5.0
      –   Dorothy R., Duarte, CA Mar 27, 2013
  •   5.0
      –   Cindy L., Monterey Park, CA Mar 27, 2013
  •   5.0
      –   John P., Monrovia, CA Mar 25, 2013
  •   5.0
    "Robert Brown was truly exceptional. He answered all my questions thoroughly and made the process easy. I am so happy that I was able to work with him."   –   Sepideh H., Woodland Hills, CA Mar 25, 2013
  •   1.5
      –   Jennifer B., Glendale, CA Mar 24, 2013
  •   5.0
      –   Denise F., AZUSA, CA Mar 22, 2013
  •   5.0
      –   Nasser N., Manhattan Beach, CA Mar 21, 2013
  •   5.0
      –   John J., Glendale, CA Mar 20, 2013
  •   5.0
      –   Kai D., San Gabriel, CA Mar 19, 2013
  •   5.0
      –   Anthony H., Newport Beach, CA Mar 18, 2013
  •   5.0
      –   Yu C., Temple City, CA Mar 18, 2013
  •   5.0
    "Smooth transaction"   –   Chun-Ming C., Hacienda Heights, CA Mar 18, 2013
  •   5.0
    "Jimmy and His Crew Jeremy,They were all so helpful."   –   Kyung S., Los Angeles, CA Mar 15, 2013
  •   5.0
      –   Daniel D., Laguna Hills, CA Mar 12, 2013
  •   5.0
      –   Teodora D., Whittier, CA Mar 10, 2013
  •   5.0
    "What a great place to shop for Mini. Gus you made this place so special. We had the best experience during our visit we will always do business with you Best Gus"   –   Miriam A., San Diego, CA Mar 10, 2013
  •   5.0
      –   Lauren O., Whittier, CA Mar 8, 2013
  •   5.0
      –   Peiching H., Pasadena, CA Mar 7, 2013
  •   5.0
      –   Ma M., Pasadena, CA Mar 6, 2013
  •   5.0
    "Everyone I dealt with was really lovely. Elie was extremely straight forward, honest, and wonderful to work with."   –   Sara G., Los Angeles, CA Mar 5, 2013
  •   4.5
      –   James C., Chino, CA Mar 5, 2013
  •   5.0
      –   Frida C., Pasadena, CA Mar 4, 2013
  •   5.0
      –   Stacy J., Temple City, CA Mar 4, 2013
  •   5.0
      –   Suzanne B., Diamond Bar, CA Mar 4, 2013
  •   5.0
      –   Sherri T., Sierra Madre, CA Feb 28, 2013
  •   5.0
      –   MINI Owner, Tustin, CA Feb 27, 2013
  •   5.0
    "I'm thrilled with my new purchase as of Monday 02/18. Yahia is the best salesman i've ever worked with, he is direct, to the point and personable. His service with me was effortless and flawless. I couldn't be most content. I'm looking forward to doing business in the near future with you guys. A+++!!!"   –   Justin M., Huntington Park, CA Feb 27, 2013
  •   5.0
      –   Xiongjie G., San Gabriel, CA Feb 27, 2013
  •   5.0
      –   Ralph H., Apple Valley, CA Feb 26, 2013
  •   5.0
    "Fast n simple no pressure which I love!!!"   –   Dana M., Glendora, CA Feb 24, 2013
  •   5.0
      –   Elvia A., Chino Hills, CA Feb 20, 2013
  •   5.0
    "Awesome car and service!!!"   –   Fides B., Fontana, CA Feb 19, 2013
  •   4.5
      –   Zi H., El Monte, CA Feb 18, 2013
  •   5.0
      –   Robert W., Granada Hills, CA Feb 15, 2013
  •   5.0
      –   Jose S., Montebello, CA Feb 13, 2013
  •   5.0
      –   Virginia G., Rialto, CA Feb 13, 2013
Service Rating 4.7
  •   5.0
      –   Glendar H., Altadena, CA May 13, 2013
  •   5.0
    "Love mini of monrovia service staff-always friendly and professional"   –   Jeanne R., Pomona, CA May 13, 2013
  •   5.0
      –   Wayne B., Glendale, CA May 13, 2013
  •   5.0
      –   Christopher L., Altadena, CA May 13, 2013
  •   5.0
      –   Pakdipong P., Monterey Park, CA May 13, 2013
  •   4.5
      –   Hollie H., La Crescenta, CA May 13, 2013
  •   2.5
    "I brought my car in for one issue and when I picked the car up a completely new issue had developed. the two might be related but its an inconvenience to bring the car in for service. now I have to bring it in again. ill most likely move to a service provider closer to my house. I was also told I would receive new windshield wipers and those were not replaced either. the car was kept overnight so there was more then enough time to make the minor change. also, when I picked up my car my advisor did not go over the services performed. the keys were handed to me and that was that. maybe if he had gone over the work I would have been able to address the issue at that time instead of having to deal with this again. I would prefer if someone"   –   Andrew C., Los Angeles, CA May 13, 2013
  •   5.0
      –   Sarah O., Hacienda Heights, CA May 12, 2013
  •   5.0
      –   Gordon C., Alta Loma, CA May 6, 2013
  •   4.0
    "They did a great job but after taking in the vehicle for the same issue (squeeking- water pump changed 3 times already its only 1 year old car) I'd expect the problem to be resolved... So far haven't heard it"   –   Alberto R., Duarte, CA May 6, 2013
  •   5.0
    "best in town"   –   Lee W., Hacienda Heights, CA May 6, 2013
  •   5.0
      –   Stanley L., Arcadia, CA May 5, 2013
  •   3.0
    "It took 2 hours to install a new tire. They had to obtain the tire from Irwindale, the cashier wanted to charge me, I told her I had a service agreement. She made a call to find out. She did not say thank you for choosing BMW"   –   Richard A., Pomona, CA May 5, 2013
  •   4.5
      –   Michael W., Montebello, CA May 4, 2013
  •   5.0
      –   Juihui Y., Walnut, CA May 3, 2013
  •   5.0
      –   Karen C., Alhambra, CA May 2, 2013
  •   5.0
    "I choose to have my mini serviced at Monrovia Mini because John Slater always provides me with outstanding service all the time!"   –   Martha P., Los Angeles, CA Apr 30, 2013
  •   5.0
      –   Oranuj C., Pasadena, CA Apr 30, 2013
  •   4.0
    "Overall very pleasant experience. John was very helpful. However, inside vacuuming was not done."   –   MINI Owner, Altadena, CA Apr 30, 2013
  •   5.0
      –   Lu Z., Chino, CA Apr 29, 2013
  •   5.0
      –   Kori C., Whittier, CA Apr 28, 2013
  •   5.0
      –   Candi M., Baldwin Park, CA Apr 28, 2013
  •   5.0
      –   Matthew A., Fullerton, CA Apr 28, 2013
  •   4.5
    "Jim Hayden is the best service manager out there. He always takes care of me and my car. Only reason why I can't give a 5 is that my signal light came back on for a light bulb that was replaced on this last visit. But everything else on my car that needed fixing was addressed."   –   Cathy H., Altadena, CA Apr 28, 2013
  •   5.0
      –   Brenda B., Montclair, CA Apr 28, 2013
  •   5.0
      –   Melissa M., West Covina, CA Apr 27, 2013
  •   3.5
    "Took an hour longer than I was quoted."   –   MINI Owner, Hacienda Heights, CA Apr 27, 2013
  •   5.0
      –   Paul L., Forest Falls, CA Apr 26, 2013
  •   4.5
      –   Lee H., Sierra Madre, CA Apr 25, 2013
  •   4.5
      –   Hoang P., El Monte, CA Apr 24, 2013
  •   5.0
      –   Vigen H., Glendale, CA Apr 24, 2013
  •   5.0
      –   Laurene J., Montrose, CA Apr 24, 2013
  •   4.5
      –   Raymond S., Sierra Madre, CA Apr 24, 2013
  •   4.5
      –   Mary A., Baldwin Park, CA Apr 23, 2013
  •   5.0
      –   Stephanie S., San Dimas, CA Apr 22, 2013
  •   5.0
    "Jose took care of me. Just like always."   –   Kristin M., Glendale, CA Apr 22, 2013
  •   5.0
      –   Orlando F., Downey, CA Apr 20, 2013
  •   5.0
    "Our server Jose Vanenzuela was excellent! Could not of asked for better service , I will continue going there for my mini in the future ."   –   Cruz U., Whittier, CA Apr 20, 2013
  •   5.0
      –   Svetlana K., Santa Monica, CA Apr 19, 2013
  •   5.0
      –   Paul T., Bakersfield, CA Apr 19, 2013
  •   4.5
    "John has always been extremely helpful."   –   David W., Hacienda Heights, CA Apr 18, 2013
  •   5.0
      –   Raphael L., South Pasadena, CA Apr 18, 2013
  •   4.0
      –   Peter M., Covina, CA Apr 16, 2013
  •   5.0
      –   Kenneth C., Pasadena, CA Apr 14, 2013
  •   5.0
      –   Kathleen C., Glendale, CA Apr 13, 2013
  •   4.5
    "Service Advisor was great!"   –   Kathleen S., Sierra Madre, CA Apr 12, 2013
  •   0.5
      –   Andrew W., Los Angeles, CA Apr 10, 2013
  •   5.0
    "Excellent help, Good explanations, attentive to long distance travel to reach the dealer. Much appreciated, David Miller"   –   Patricia M., Bakersfield, CA Apr 9, 2013
  •   5.0
      –   Carol G., Walnut, CA Apr 8, 2013
  •   5.0
    "George was amazing"   –   Refugio G., Chula Vista, CA Apr 8, 2013
  •   5.0
      –   Loretta C., Santa Monica, CA Apr 7, 2013
  •   4.5
      –   Bridget C., Glendora, CA Apr 6, 2013
  •   5.0
      –   Veronica B., Alhambra, CA Apr 5, 2013
  •   5.0
    "Jose has exceeded expectations again."   –   Tracey T., Tehachapi, CA Apr 3, 2013
  •   5.0
      –   Christy W., Monrovia, CA Apr 2, 2013
  •   2.5
    "I was disappointed in this service experience because I communicated the problem the car was having and it was not fixed. Two days after I brought the car home, it happened again and the tow truck driver, who originally came to my house to tow my car to your dealership, fixed it. It was a simple problem that I cannot believe Mini service workers overlooked. The battery terminal cap was not tightened, hence the connection was not being made correctly. The battery was working fine and fully charged, but the terminal cap was not securely reattached so my car continued to have problems starting."   –   Elizabeth S., Pasadena, CA Apr 2, 2013
  •   5.0
      –   Diana R., Glendale, CA Apr 2, 2013
  •   5.0
      –   Annette C., Duarte, CA Apr 2, 2013
  •   5.0
      –   John N., La Canada Flintridge, CA Apr 1, 2013
  •   5.0
      –   Catherine G., Monrovia, CA Apr 1, 2013
  •   5.0
      –   Roy N., Monrovia, CA Apr 1, 2013
  •   4.5
    "The only issue was that the fluids were not topped off during my service and my windshield washing fluid is empty."   –   Athena C., San Dimas, CA Apr 1, 2013
  •   4.5
      –   MINI Owner, Rialto, CA Mar 31, 2013
  •   5.0
    "Jose is always very helpful"   –   Stella L., El Monte, CA Mar 30, 2013
  •   5.0
    "Jose is truly exceptional at customer service. He makes my visits a sincere pleasure."   –   Michael M., Pasadena, CA Mar 30, 2013
  •   3.5
      –   Thomas B., Palmdale, CA Mar 30, 2013
  •   4.5
      –   Michael O., Monrovia, CA Mar 29, 2013
  •   5.0
      –   Carlito V., La Palma, CA Mar 29, 2013
  •   5.0
      –   Joe M., Huntington Beach, CA Mar 29, 2013
  •   3.5
      –   Joe O., Monrovia, CA Mar 28, 2013
  •   5.0
    "jose valenzeula is the best service advisor ever"   –   Phong V., Monterey Park, CA Mar 28, 2013
  •   5.0
      –   Elizabeth C., La Crescenta, CA Mar 28, 2013
  •   5.0
      –   Charlene D., West Covina, CA Mar 28, 2013
  •   4.5
      –   Jane F., Monrovia, CA Mar 28, 2013
  •   5.0
      –   Mansze K., Temple City, CA Mar 25, 2013
  •   5.0
    "Monovia mini has consistently done a great job!"   –   MINI Owner, Los Angeles, CA Mar 25, 2013
  •   5.0
    "jose was awesome at monrovia."   –   John H., Pomona, CA Mar 25, 2013
  •   4.5
      –   Michael T., Temple City, CA Mar 25, 2013
  •   4.5
      –   Monique M., Alhambra, CA Mar 24, 2013
  •   5.0
      –   Jennifer S., Whittier, CA Mar 23, 2013
  •   5.0
    "Service was great. Always friendly. They just do what they are supposed to do and always little more. That's all I ever want with any service. Jim Haydon has always been straight forward and a great person to deal with. I couldn't be more satisfied."   –   Vincent H., Lancaster, CA Mar 23, 2013
  •   5.0
      –   Shirin H., COSTA MESA, CA Mar 20, 2013
  •   5.0
      –   Scott S., San Diego, CA Mar 19, 2013
  •   5.0
      –   Robert S., Seal Beach, CA Mar 18, 2013
  •   2.5
    "While the actual service part was fine, for the most part, there was absolutely no communication. I could never get ahold of a person to make an appointment or change my appointment. I would call multiple times and get voicemail multiple times. Even when making the appointment online, the call back took longer than what the website promised."   –   MINI Owner, South Pasadena, CA Mar 18, 2013
  •   4.0
      –   Melissa L., Temple City, CA Mar 17, 2013
  •   5.0
    "Jim Haydon went out of his way to make sure my service visit was a success. He's fantastic."   –   Kim G., Pasadena, CA Mar 17, 2013
  •   5.0
      –   Elena L., Whittier, CA Mar 14, 2013
  •   5.0
    "My Service Advisor James Haydon took care of all my car needs thoroughly and understood my initial reason or anxiety in wanting to bring in my car earlier but due to construction earlier appts were scarce. Jim checked my car key and still gave me a few mins of attention to calm my fears about driving my car and not being able to get an appointment sooner. That information alone rest me assured that I was in good hands. Thanks so much Jim for all your assistance, before and after the service appointment. You are awesome!"   –   MINI Owner, Pasadena, CA Mar 14, 2013
  •   5.0
      –   Paulina O., Los Angeles, CA Mar 14, 2013
  •   5.0
      –   Lawrence R., Monrovia, CA Mar 14, 2013
  •   5.0
      –   Janis B., Desert Hot Springs, CA Mar 11, 2013
  •   4.0
    "Difficult to find your new entrance"   –   Kenneth W., Diamond Bar, CA Mar 10, 2013
  •   5.0
    "Mini of Monrovia is the BEST!!!"   –   Claire A., Glendale, CA Mar 8, 2013
  •   5.0
      –   Carlos S., Alta Loma, CA Mar 8, 2013
  •   5.0
      –   Steven F., Altadena, CA Mar 7, 2013
  •   5.0
    "Jim is great!"   –   Searcy C., Altadena, CA Mar 6, 2013
  •   5.0
      –   Mary O., Trinidad, CA Mar 6, 2013
  •   5.0
      –   Ricky A., Los Angeles, CA Mar 6, 2013
  •   5.0
      –   Joan F., Arcadia, CA Mar 5, 2013
  •   5.0
      –   Brad K., Pasadena, CA Mar 4, 2013
  •   5.0
      –   Christine A., Altadena, CA Mar 2, 2013
  •   5.0
      –   Jennifer M., Pasadena, CA Mar 2, 2013
  •   5.0
      –   Jennifer F., Claremont, CA Mar 2, 2013
  •   5.0
      –   William S., Pasadena, CA Mar 1, 2013
  •   5.0
    "Phenomenal service!"   –   Glendar H., Altadena, CA Feb 28, 2013
  •   4.5
    "great service, just took a bit longer than i would of liked but worth the wait."   –   Alberto R., Duarte, CA Feb 28, 2013
  •   5.0
      –   Lu Z., Chino, CA Feb 28, 2013
  •   5.0
    "they kept updating me on how it will be."   –   Joseph F., Baldwin Park, CA Feb 28, 2013
  •   5.0
      –   Patricia C., Canyon Country, CA Feb 28, 2013
  •   5.0
      –   Courtney L., Pasadena, CA Feb 24, 2013
  •   5.0
      –   Sylvia M., Pomona, CA Feb 23, 2013
  •   5.0
      –   Jack C., Arcadia, CA Feb 23, 2013
  •   5.0
      –   Nancy P., Sierra Madre, CA Feb 22, 2013
  •   5.0
      –   Candi M., Baldwin Park, CA Feb 21, 2013
  •   5.0
      –   Joe M., Pasadena, CA Feb 20, 2013
  •   5.0
      –   Jose P., Glendora, CA Feb 19, 2013
  •   5.0
      –   Miguel O., LAKE ARROWHEAD, CA Feb 19, 2013
  •   5.0
      –   Roberto D., La Puente, CA Feb 18, 2013
  •   5.0
      –   Candise C., Monrovia, CA Feb 16, 2013
  •   5.0
      –   Erik S., Alhambra, CA Feb 16, 2013
  •   5.0
      –   Robert T., Upland, CA Feb 13, 2013
MINI of Monrovia 1425 S Mountain Ave Monrovia , CA 91016 Sales: (626) 256-4096